At You Never Learn Alone (YNLA), safeguarding your privacy online is our priority. Here’s how we ensure it:

What Information Do We Collect?

At YNLA, we gather names, email addresses, postal addresses, and phone numbers. We utilize this data to reach out to you regarding your orders or inquiries. The information is obtained through various channels, including:

• Website contact and information request forms
• Orders placed on our platform
• Telephone conversations
• Email exchanges
• Any other mode of communication initiated by you

All personal data is securely stored in our database. You have the right to request access to your information, which we will provide at no cost, upon individual verification of identity. We uphold strict confidentiality and do not disclose any information until identity verification is completed.

Rights of Individuals

You have several rights concerning the data we hold about you, including:

• Access to your information and insights into how we process it
• The ability to withdraw consent for processing your data at any time
• Rectification of inaccurate or incomplete information
• Requesting erasure of your data under certain circumstances
• Objecting to or requesting restriction of our data processing in specific situations

For more details on these rights, refer to this link: [link to GDPR individual rights]

What We Need from You

You are responsible for ensuring the accuracy and currency of the information you provide to us, whether it’s directly from you, individuals associated with you or your business, or on your behalf. Notify us promptly of any changes.

When Do We Share Information?

At YNLA, we neither sell nor share your personal data with third parties. We maintain stringent confidentiality standards. However, for certain products or services, we may need to share minimal information with our partner companies/organizations to fulfill your order. Additionally, if we believe your site usage is unlawful or detrimental to others, we may disclose relevant information to address such concerns.

Marketing Communications

We occasionally send marketing emails to existing customers, focusing on relevant products or services. You can unsubscribe from these emails anytime using the footer link. However, we reserve the right to send important messages related to product updates, subscription renewals, or specific queries made by you.

Security

We employ Secure Sockets Layer (SSL) encryption to protect personal and credit card data transmitted over the Internet. Credit card information is stored offline in encrypted form. Our credit card transactions are secured with digital certificates, ensuring data confidentiality.

Use of Cookies

Cookies enhance website functionality by recording page visits and preferences. While most parts of our site remain accessible with cookies disabled, some features may be limited. You can adjust your browser settings to manage cookies acceptance.

How Do We Use Your Information?

We analyze gathered information to gain insights into website usage and page popularity, aiding us in enhancing user experience and site performance at YNLA.